Home / HIPAA · Updated September 11, 2026
HIPAA-compliant option

HIPAA-compliant AI receptionist and AI employees for healthcare practices

A HIPAA-compliant AI receptionist is a phone and text agent that answers patient calls 24/7, books and reminds appointments, and routes clinical matters to staff, delivered by a vendor that signs a Business Associate Agreement and runs only on BAA-covered platforms. HelpCo AI builds that setup for dental, aesthetic, primary care, and other practices, with published prices from $149 per tool per month.

Book a Free DemoHow compliance works

Please do not include patient information in any form, chat, or voicemail on this website. Book a call and we will talk through your setup. Patient data only moves inside the BAA-covered system we build for you.

What HIPAA-compliant means here: HelpCo AI signs a Business Associate Agreement with the practice, builds only on vendors that sign BAAs, minimizes recordings and identifiers, and never lets patient information touch this website, a spreadsheet, or a consumer inbox. There is no HIPAA certification, so HelpCo AI never claims one. Details on the compliance page.
Practice types

Choose your practice type

Each page covers the calls that practice type misses, the compliant way to answer them, and which AI employees usually fit first. HelpCo AI focuses on elective, preventive, and primary care practices.

Dental PracticesDental is a strong fit because new-patient calls arrive while the front desk is checking someone in, hygiene recall lives or dies on reminders, and a practice cannot grow while a third of dentists say they are not busy enough.Med SpasMed spas are a strong fit because consult requests come in evenings and weekends, treatments are high ticket and repeat, and every intake question is potentially protected health information.DermatologyDermatology is a strong fit because phone lines stay full, waitlists are long, cancellations open expensive gaps, and cosmetic inquiries are a second revenue line that deserves an instant answer.Optometry & Eye CareOptometry is a strong fit because the same small team runs exams, optical sales, and the phone, and an unanswered exam call is both a lost exam and a lost pair of glasses.Mental Health & CounselingMental health is a strong fit because therapists are in session most of the day, new clients often decide in one call, and the scheduling conversation must be private, compliant, and gentle.Primary CarePrimary care is a strong fit because call volume is relentless, most calls are scheduling and messages rather than clinical, and every hold minute costs the practice a patient.PediatricsPediatrics is a strong fit because parents call outside office hours, well visits and school forms are seasonal surges, and sick-call routing rules must be followed exactly.Home Health & Senior CareHome health is a strong fit because inquiries come from families under stress at all hours, the intake window after a hospital discharge is short, and caregiver scheduling generates constant calls.How compliance worksThe BAA, the covered vendors, what the AI never does, and what the practice sees. Read this before the demo.

Not sure which page matches your customer?

Start with the pain: missed calls, slow replies, weak reviews, no rebooking, or late payments. The industry page should support that business problem.

Book a Free 15-min Demo
Published HIPAA pricing

HIPAA-compliant AI employee prices

Every price is published, like the rest of HelpCo AI. HIPAA prices are higher than the standard menu because they pay for the compliance program, not for the software: the Business Associate Agreement, sub-vendor register, risk assessment, policies, incident readiness, and insurance. Multi-tool discounts of 10% (3+), 15% (5+), and 20% (8+) apply.

⚡

Missed-Call Text-Back

$149/mo

Turn missed calls into booked appointments, from a BAA-covered number.

📞

AI Front Desk

$349/mo

A 24/7 AI receptionist that answers, schedules, and routes clinical calls. 300 voice minutes included, then $0.50 per minute.

💬

Website Lead Catcher

$249/mo

A 24/7 AI chat that answers hours and services questions and books, without collecting health details.

📅

Auto-Booking Engine

$149/mo

Let patients self-book, with reminders and intake links sent with consent.

📧

Email Triage + Reply

$249/mo

Sorts the inbox and drafts routine replies for staff approval, inside the covered system.

⭐

Review & Reputation Engine

$249/mo

Review requests and on-brand replies that never confirm anyone is a patient.

💸

Get-Paid-Faster

$149/mo

Send invoices and polite reminders until you are paid.

📣

Social Media Automation

$249/mo

Text a photo; AI writes and posts on your approval. No patient photos without written authorization.

🔄

Database Reactivation

$299/mo

Text past patients when they are due, with consent, from your own list.

🗂️

Customer Database (CRM)

$149/mo

Every lead, call, and booking in one BAA-covered place.

🔍

SEO + AI Search Optimization

$399/mo

Found on Google and in ChatGPT answers. No patient data involved, so the standard price.

🌐

AI-Smart Website

$1,299/mo

Site + Lead Catcher + Auto-Booking + CRM + SEO, one bill, built to the HIPAA standard.

HIPAA Compliance & Hosting fee: $99 per month per practice, a separate line on the invoice, covering the covered-cloud workspace, BAA-covered business email, and cyber liability insurance. Setup and build fee: $1,500 to $2,500 depending on scope, quoted in the demo. No payment until the AI is built, connected, and working. Standard (non-healthcare) prices are on the pricing page.